WHAT IS YOUR TURN AROUND TIME?
Depending on the project, I allow at minimum four-six weeks for a project to be completed. Any rushed projects (under two week notice and/or turnaround) will be charged a rush fee. For Branding and Logo projects, the turn time can be around 6-10 weeks. All website projects, at minimum, will take eight weeks to complete. Feel free to check out my process page, to better understand how the project process goes.
WHAT ARE YOUR PAYMENT POLICIES/ HOW DO I PAY YOU?
I invoice through PayPal. You may fill your invoice through PayPal or send a check. I require 50% of the total cost of the quote that I have provided you due before the start of the project. Once that payment is received, the project can begin! The last 50% is due at the completion of the project. After the last payment is received, you will receive your files or your website will be launched.
IS THE DOMAIN REGISTRATION AND HOSTING COSTS INCLUDED?
The client is responsible for the costs for registering their domain and Sqaurespace (or Shopify) membership. I will be able to help you through all of it, but you will be responsible for the costs associated with hosting as well as registering your domain.
HOW SOON CAN I START?
If my project que allows, you can start your project within two weeks. Start time all depends on my current work-load and the needs of the project. I never want a project to be rushed and I want to take the time necessary to reach full potential. I can't always guarantee ultimate availability, but I absolutely do my best to get projects started as soon as possible.
WHAT HAPPENS IF I NEED SOMETHING FIXED?
I am always happy to help or fix something for my clients. After a project has been finalized or a website has been finished, let me know if something isn't quite working for you. If you need a website edit within a week of your launch, I'll be happy to fix that for you for no cost. After that week, I will ask to bill at my hourly rate. You can also contact me for website maintenance, where I will update your website regularly for a flat monthly rate.
WHAT SETS YOU APART?
I am here to walk with you in life, our friendship it very important to me and goes farther than any project's due date. My ultimate goal is to create something you LOVE and something that you are proud to look at everyday. That, and push you successfully into your industry with brand-smart strategies to use what I created for you. I work to meet all your goals in their entirety and NEVER leave you feeling like you have no idea what to do after the fact.